Privacy Policy

Last updated: December 2025

At Bill Analyze, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice management platform.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number)
Company name and business details
GST number and tax identification information
Billing and payment information
Account credentials (email and password, managed securely through Supabase)

1.2 Business Data

To provide our services, we collect and store:

Customer information and contact details
Invoice data, including line items, amounts, and payment status
Quotations and delivery challans
Operational costs and financial records
Reports and analytics data

1.3 Automatically Collected Information

We automatically collect certain information when you use our platform:

Device information (browser type, operating system)
IP address and location data
Usage patterns and interaction data
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our invoice management services
Process transactions and manage your account
Generate invoices, quotations, and delivery challans
Create financial reports and analytics
Send you notifications, updates, and important information
Respond to your inquiries and provide customer support
Detect, prevent, and address technical issues and security threats
Comply with legal obligations and enforce our terms of service

3. Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud database platform that provides:

End-to-end encryption for data in transit and at rest
Row-level security (RLS) policies to ensure data isolation between users
Regular security audits and compliance with industry standards
Automated backups and disaster recovery
SOC 2 Type II certified infrastructure

We implement additional security measures including secure authentication, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

Supabase (database and authentication services)
Hosting and cloud infrastructure providers
Analytics and monitoring services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

Comply with legal processes or respond to government requests
Enforce our terms of service and protect our rights
Protect the safety and security of our users and platform

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

4.4 Financial Services Partnerships

In the future, we may partner with banks, financial institutions, or lending platforms to provide financial products and services (such as loans, credit facilities, or other financial solutions) to our users. If we enter into such partnerships:

We will only share your information with your explicit consent
You will be clearly notified about any data sharing for financial services
You will have the option to opt-out of such data sharing at any time
Any shared data will be limited to what is necessary for the financial service
Our partners will be required to maintain the same level of data protection
We will update this Privacy Policy and notify you before implementing any such partnerships

Current Status: We are not currently sharing your data with any financial institutions or partners for financial products. Our current focus is on providing invoice management services. Any future financial partnerships will be implemented only after proper notification and with your consent.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal data and business information
Correction: Update or correct inaccurate information through your account settings
Deletion: Request deletion of your account and associated data
Data Portability: Export your data in a machine-readable format
Opt-out: Unsubscribe from marketing communications (transactional emails will still be sent)
Account Control: Manage your privacy settings and data sharing preferences

To exercise these rights, please contact us at support@billanalyze.com or through our contact form.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Maintain your session and authentication state
Remember your preferences and settings
Analyze usage patterns and improve our services
Provide personalized experiences

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our platform.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. We may retain certain information for longer periods to:

Comply with legal obligations and tax requirements
Resolve disputes and enforce agreements
Maintain business records as required by law

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on this page
Updating the "Last updated" date
Sending you an email notification for significant changes

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@billanalyze.com

Support: Contact Form

We will respond to your inquiry within 30 days.